Welcome to Ferman Chrysler Jeep Dodge Ram of New Port Richey

Probably the best overall experience I have ever had purchasing a car. Pete was great to deal with.

Jayson in service department was immensely helpful in finding the problem with my 2025 Jeep Compass. Ordered new wiring harness and had tech install and was Big job . was done perfectly. Thank you so much

Got excellent service. Meet me at the jeep when I pulled in.

The interaction with Alain felt as if he didn't want to sell the car. We traveled 4hours to the dealership, though welcomed by Neils, Alain pretty much treated this sale indifferent. My friend who came with me commented that he would leave immediately had he worked with such sales person and said the sales person behaved as if he was a prince coming to the dealership to enjoy messing with customers. I was test driving a manual wrangler and trying to identify potential issue. Alain interrupted me in the middle and took over trying to show me how he drives. Apparently Alain drives a manual poorly, the car kept jerking as he shifted gears but he kept saying it was smooth. I could have left the dealership at the moment. Later, we ran into some minor paper issue, although it was fixed eventually, he kept ignoring us, kept us waiting because he let customers who came later than us into the finance office. In my opinion Alain needs to redo all the training before he meets any customers.

very good fixed in a timely manner

Very professional ups and downs on the right deal but made it happen Very please

Every aspect of the appointment was handled very well

In promptly out faster than expected

Service is much better than the sales

Staff is always friendly and helpful. Estimated wait times given are realistic.

I loved everything about there service

Excellent service & promptness

Great service, very fast. Recall inspection was in and out in under and hour, just long enough for a good cup of coffee in the lounge.

Prompt, friendly service. Wait not long. Very courteous & job done well.

Mostly good. One bit of a problem on recall. I brought a issue on a open recall that was still open. Had to return next day. And still haven't received warranty paperwork on certified vehicles.